Wholesale FAQ

Who can apply for a wholesale account?

Our wholesale program is available to registered businesses only, including:

  • Baby & kids boutiques
  • Retail stores
  • Online shops
  • Distributors

Individual consumers are not eligible for wholesale pricing.


How can I apply for a wholesale account?

You can apply by clicking Apply for a Wholesale Account on our website and completing the application form.

All applications are reviewed manually. Once approved, you will receive an email with login instructions.


How long does account approval take?

Wholesale account approvals are usually completed within 1–3 business days.

If additional information is required, our team may contact you via email.


Can I see prices without logging in?

No.
Wholesale prices are only visible to approved and logged-in wholesale customers.


What is the minimum order quantity (MOQ/MMQ)?

Minimum order quantities may vary depending on the product or collection.

Some products are sold in size series (sets) and may require a minimum number of pieces per size.

Specific MOQ/MMQ details are shown on the product page.


What currencies do you use?

All prices are listed in USD unless otherwise stated.


Do you ship internationally?

Yes. We ship worldwide from Turkey.

Shipping costs, delivery times, and customs duties vary by destination and will be calculated during checkout or quoted separately if needed.


Are customs duties and taxes included?

No.
Customs duties, import taxes, and local fees are the responsibility of the buyer.


What payment methods do you accept?

Accepted payment methods are displayed during checkout and may include:

  • Credit/Debit Cards
  • Bank Transfer
  • Other secure payment gateways

Orders are processed only after payment confirmation.


How long does production and delivery take?

  • Ready stock items are shipped within 2–5 business days
  • Production orders may require additional time depending on quantity and product type

Estimated timelines will be shared after order confirmation.


Can I customize products or place private label orders?

Yes, for qualifying orders we offer:

  • Custom labels
  • Private branding
  • Special packaging

Please contact us directly for custom production inquiries.


What is your return and refund policy?

Returns and refunds are subject to our Refund Policy.

Please note:

  • Sale items are non-refundable
  • Products must be unused and in original packaging
  • Return shipping costs are the buyer’s responsibility

Can I reorder the same products?

Yes.
Once logged into your wholesale account, you can easily reorder previously purchased items.


Why choose Pea Baby?

  • Made in Turkey 🇹🇷
  • High-quality certified materials
  • Year-round production capability
  • Trusted by customers in 25+ countries
  • Dedicated B2B support team

How can I contact you?

For wholesale inquiries, please contact us:

📧 support@peababy.com.tr

Scroll to Top